Facilitated by the Department of Administration’s (Admin) Division of Enterprise Applications (DEA), the SCEIS Super User Group was
re-established in April 2025 to bring together agency experts across functional
areas to collaborate, share knowledge and strengthen the statewide SCEIS user
community.
Participation in the SCEIS User Group is encouraged and open to all SCEIS users. To begin receiving SCEIS User Group communications, send an email request to service.management@sceis.sc.gov.
The Super User Group serves several key purposes:

Super users participate in both full-group and sub-group
activities:
- Full Super User Group
Meetings
– Held approximately 3–4 times per year, focusing on system-wide updates,
process discussions and shared learning.
- Sub-User Group Meetings – Two meetings per sub-user group held twice a year, focusing on specific areas such as Budget, Finance, Human Resources
and Procurement.
- Agency Support Role – Members serve as agency’s primary point of contact for ticket submissions, enhancement
requests and SCEIS-related support inquiries.
- Train-the-Trainer and
Change Support
– Support education, training and change initiatives within a user's agency.
- Testing and Feedback – Participate in User
Acceptance Testing (UAT) and provide feedback on system enhancements and
process improvements.
Participation in the SCEIS Super User Group also provides
tangible benefits to you and your agency as participants as well as to DEA. It
is our vision that by meeting with a regular cadence that this will become a
group dedicated to optimizing the understanding, productive use and advancement
of the SCEIS system and to ensure that members maximize both the value gained
from and the efficient use of all SCEIS components.
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Participant Benefits
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DEA Benefits
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- Stay informed on
current DEA projects and initiatives.
- Collaborate with other
Super Users to troubleshoot issues and develop solutions.
- Act as a bridge
between end users and DEA staff to improve communication and efficiency.
- Identify opportunities
for process improvement within your organization.
- Represent your
agency’s needs and feedback to system administrators.
- Develop leadership
skills by mentoring end users and supporting change initiatives.
- Gain early access to
system updates and participate in UAT.
- Promote consistency,
accuracy and efficiency in system usage statewide.
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- Super Users act as the
first line of support, resolving routine questions and reducing ticket
volume.
- Early identification
of system pain points through regular feedback.
- Faster issue
resolution through pre-escalation diagnosis by Super Users.
- Enhanced change
management through agency-level communication and training.
- Improved system
adoption and efficiency through peer-led engagement.
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2026 Super User Group Meeting Calendar
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Full Super User
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Thursday, Feb. 26
9 a.m. - noon
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Virtual
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Budget
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Tuesday, March 24
9 a.m. - noon
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In-person
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HR/Payroll
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Thursday, April 2
9 a.m. - noon
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In-person
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Finance
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Tuesday, April 21
9 a.m. - noon
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In-person
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Procurement
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Tuesday, April 28
9 a.m. - noon
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In-person
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Full Super User
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Thursday, May 14
9 a.m. - noon
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In-person
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Full Super User
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Thursday, Sept. 3
9 a.m. - noon
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Virtual
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Finance
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Wednesday, Oct. 7
9 a.m. - noon
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Virtual
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Procurement
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Wednesday, Oct. 21
9 a.m. - noon
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Virtual
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Budget
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Tuesday, Nov. 3
9 a.m. - noon
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In-person
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HR/Payroll
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Friday, Nov. 13
9 a.m. - noon
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Virtual
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Full Super User
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Thursday, Dec. 3
9 a.m. - noon
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In-person
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